Our 1-Year Warranty includes:

• Accidental damage (scratches, cracks, breaks, lens issues)
• Lost or stolen sunglasses
• Manufacturer defects (hinges, lenses, nose pieces, etc.)

We want to take care of you — but there are a few fair-use limits:

• Style swaps 
• More than one replacement per item
• Orders outside the U.S.
• Orders older than 365 days from the date of purchase.

This is a no-cost-to-you policy. We'll cover the cost of your replacement pair including the shipping. And of course, there's no need to send back the pair you have.

If your frames are out of stock or discontinued, we'll reach out and you can pick out a new pair.

Fill out and submit the WARRANTY REPLACEMENT CLAIM FORM on this page. Be sure to have the following before starting:

• Your order number (or the boutique name if you purchased in-store)
• A short description of what happened
• A photo of the sunglasses (if you still have them)

*Purchased from a boutique? Don't worry - we'll do our best to verify your purchase.

DAX was founded by a mom who wanted sunglasses that actually worked — stylish, practical, and made to handle real life.

Whether you toss them in your bag or wear them all day, we believe you should feel confident shopping with us. That’s why if anything goes wrong, we’ve got you covered.